Terms and Conditions

CUSTOMER CARE

Customer Care

We’re here to serve you with excellence and care, every step of the way.

At [Your Brand Name], we believe your shopping experience should be just as meaningful as the message on our clothing. Whether you have a question about sizing, shipping, returns, or your order status, we’re happy to help.

How to Reach Us:

You can contact our Customer Care team by emailing us at [your email address]. We do our best to respond within 1–2 business days.

Common Questions:

Order Support: Need help with your order? Please include your order number for faster service.
Returns & Exchanges: We want you to love your purchase. Visit our [Returns & Exchanges page] for full details.
Sizing Help: Check out our [Sizing Guide], or feel free to ask—we’re happy to guide you.

Our Promise:

Friendly, faith-filled service
Quick and clear communication
A commitment to making things right if something goes wrong

Thank you for supporting our mission and being part of the Faith Like Fire community!

WHOLESALE INQUIRIES

Are you a boutique or clothing shop looking to carry faith-based apparel that inspires and uplifts? We’d love to partner with you!

We offer bulk ordering at discounted wholesale prices for retailers interested in stocking our products. Whether you’re a small boutique or a larger store, we’re happy to work with you to create a custom wholesale package that fits your needs.

To learn more about our wholesale pricing, order minimums, and turnaround times, please email us at faithlikefireclothing@gmail.com with the subject line "Wholesale Inquiry". We’ll get back to you with all the details and answer any questions you may have.

Thank you for your interest—we're excited to help you share faith through fashion!

PRIVACY & SAFETY

At Faith Like Fire, your privacy and security are extremely important to us. This Privacy & Safety Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Platform & Data Security

Our website is hosted on the Wix.com platform. Wix provides us with a secure online platform to showcase and sell our products. Your data may be stored through Wix’s data storage, databases, and general Wix applications. All data is stored on secure servers behind a firewall.

2. Payment Information

All payments made through our website are processed securely via Wix Payments or integrated third-party payment providers (such as PayPal or credit card processors). We do not store or have access to your full payment information. Wix and its payment processors adhere to the highest industry standards (including PCI DSS compliance) to protect your financial data.

3. Personal Information We Collect

When you place an order, sign up for our newsletter, or contact us, we may collect the following personal information:

Name
Email address
Shipping and billing address
Phone number
Order history

We use this information solely to:

Fulfill your order
Communicate with you about your purchase
Send updates or promotional emails (only if you opt in)
Improve your shopping experience

4. Third-Party Services

We only share your data with trusted third-party services as necessary to operate our store (e.g., shipping providers, payment processors). These parties are required to protect your information and use it only for the intended purpose.

5. Cookies

Our site uses cookies and similar technologies to provide a better user experience, analyze traffic, and offer personalized content. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications at any time

To request data access or removal, please contact us at: faithlikefireclothing@gmail.com

7. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page, and your continued use of the site means you agree to the updated terms.

Questions or Concerns?
Please reach out to us at faithlikefireclothing@gmail.com and we’ll be happy to help.

PAYMENT METHODS

We accept all major debit and credit cards